The online store get3d.gr provides its services to its visitors / members / customers by their acceptance of the following Terms of Use. If you place orders through get3d.gr, you automatically accept these terms. Please read them carefully.
ELECTRONIC COMMUNICATIONS
When you visit get3d.gr, send orders or e-mails, contact get3d.gr electronically. Therefore you accept the right of get3d.gr, respectively, to communicate with you electronically. You agree in advance that such electronic communications and the information transmitted through them meet the applicable legal requirements and rules regarding the exchange of such communications in writing.
COPYRIGHT
All content on get3d.gr, such as, but not limited to, texts, graphics, trademarks, images (regardless of characteristics), digital files and software, is the exclusive property of the get3d.gr Online Store or the content providers that cooperate with the Online Store, and is protected by Greek and International copyright laws.
The logo (trademark) of get3d.gr is prohibited to be used in any way without prior permission of get3d.
The collection and use of any product catalogs, product descriptions or prices, any indirect use of the Online Store and its contents, for the benefit of another business, commercial or not, without the written consent of get3d.gr is prohibited.
LICENSE AND ACCESS TO THE ONLINE STORE
Get3d.gr provides its customers with a limited license to access and use the get3d.gr Online Store, for placing orders and communicating with the company. This license does not include the resale right.
The visitors of get3d.gr reserve a limited, revocable, and non-exclusive right to create a hyperlink to the get3d.gr homepage on a website owned by them, as long as this hyperlink does not describe get3d .gr, or its products or services in a false, misleading, derogatory or otherwise unpleasant manner.
Any unauthorized use terminates the license or access granted by get3d.gr
LIMITATION OF LIABILITY FROM THE USE OF THE ONLINE STORE
The get3d.gr Online Store is provided "AS IS" and "AS AVAILABLE". Get3d.gr does not make any representation or authorization of any kind, expressed or implied both for the operation of the Online Store and for the information, content, material or products contained therein. For this reason, the users of the Online Store agree to use it at their own risk.
Get3d does not guarantee that the get3d.gr Online Store, the servers or the e-mails sent by get3d.gr do not contain viruses or other harmful elements. Get3d.gr is not responsible for any disasters of any kind that may occur from the use of the Online Store including, but not limited to, direct, indirect, incidental, incidental and consequential.
PRODUCT DESCRIPTIONS
Get3d tries to be as accurate as possible regarding the features of the products that appear in the online Store get3d.gr. However, it is not responsible in case the features or other content related to products sold through the online store get3d.gr are inaccurate, incomplete, out of date, or generally with errors.
APPLICABLE LAW - DISPUTES
The visitors of the get3d.gr Online Store automatically agree that the specific Terms of Use are subject to the Laws of the Greek State regarding any dispute that arises between the users and the get3d.gr Online Store, and consequently of get3d.
Any dispute related in any way to the use of the get3d.gr Online Store or to the products or services sold through it, will first be attempted to be resolved out of court. In the event that such a settlement is not reached, disputes and related issues will be resolved in the competent Courts.
RIGHT TO CHANGE
Get3d.gr reserves the right to make any changes to the Online Store, its commercial policy and the Terms of Use at any time it deems necessary.
Return Policy
Below we list the terms and conditions for the return of defective or non-defective products.
Product Returns due to delivery error
In all cases in which other than the sold ones are delivered, by type or quantity or there is a missing property which has previously been agreed in writing with the COMPANY, the customer returns the products for inspection and ascertainment of the error. In this case, the costs of returning the products to the company as well as the costs of return to the customer are borne by the COMPANY as long as the method of return proposed by the company is observed.
Returns of defective products
In case it is found that the item has a manufacturing defect, if this is confirmed by the authorized repairer who provides the guarantee of good operation or in case the COMPANY itself provides the guarantee of good operation directly, the following apply:
The guarantee is provided for a limited period of time which is stated in the detailed characteristics of the product. After the end of this period the repair or replacement of the products is possible with an additional charge following a new agreement with the customer.
The return of the product to be replaced must be done together with all the documents that accompanied the product (eg DAT, Retail Rep. Etc.) and its complete packaging. If it is a defect that was found later after delivery and the packaging does not exist or also if the product packaging was received by the distributors during the delivery of the item, the product packaging is not required.
The return of the products will be done by courier, or in one of the stores maintained by the COMPANY with the trademark "Get3D". In cases of return by courier, the customer is charged with the shipping costs to the COMPANY and the COMPANY is charged with the shipping costs of the replaced or repaired product.
After the return of the products, the defect reported by the customer is checked and then contacted to inform him about the results of the check.
If the defect is found, the product is repaired or replaced, otherwise the transaction is canceled in case the product can not be repaired in a reasonable time and the company can not find another product of similar characteristics or value for replacement. In case of cancellation of the transaction, the refund of the original purchase is made in the same way as the initial payment of the customer to the COMPANY.
In particular, in case of debit by credit card the COMPANY will be obliged to inform the issuing Bank of the cancellation of the transaction and the bank will then proceed to any transaction provided under the contract it has drawn up with the customer without the relevant responsibility of the COMPANY . The COMPANY, following this information, does not bear any responsibility for the time and manner of execution of the rebuttal, which is regulated by the aforementioned contract. The rebuttal process (total or partial) to credit card charges is done exactly as the card has been charged. In the case of payment in cash, if the customer had chosen the option "collection from the store", it will be refunded to him from any store of the COMPANY. In case of payment by bank transfer, a reverse bank transfer will be made from the accounts of the COMPANY to the customer.
In case the products are returned damaged or incomplete, the Online Store has the right to request compensation from the customer, the amount of which will be determined by the condition of the products and to proceed unilaterally and without any other total or partial offset of this claim. against the customer.
Product returns deemed defective upon delivery (DOA)
The return of the products, which are considered defective upon delivery (DOA) will be accepted within seven (7) calendar days from their delivery to the customer. At the same time, the product must not be damaged and must have all the original documents that accompanied the product (eg VAT, Retail, etc.) and its complete packaging. In these cases the following applies:
The product is received and checked to determine the defect reported by the CUSTOMER.
Provided that they have been previously received and checked by the COMPANY, the item will be replaced with a similar new one, or in case of unavailability with another new product of similar quality and price, otherwise in case the customer does not want a replacement, it will be done refund of the original purchase to the customer. The refund is made in the same way as the customer's initial payment to the COMPANY was made.
In particular, in case of debit by credit card the COMPANY will be obliged to inform the issuing Bank of the cancellation of the transaction and the bank will then proceed to any transaction provided under the contract it has drawn up with the customer without the relevant responsibility of the COMPANY . The COMPANY, following this information, does not bear any responsibility for the time and manner of execution of the rebuttal, which is regulated by the aforementioned contract. In the case of payment in cash, if the customer had chosen the option "collection from the store", it will be refunded to him from any store of the COMPANY. In case of payment by bank transfer, a reverse bank transfer will be made from the accounts of the COMPANY to the customer.
Shipping costs for both the return of the products to the COMPANY and the return to the CUSTOMER of the replaced product are borne by the COMPANY.
In case the products are returned damaged or incomplete, the Online Store has the right to request compensation from the customer, the amount of which will be determined by the condition of the products and to proceed unilaterally and without any other total or partial offset of this claim. against the customer.
Cancellation, Returns & Withdrawal Policy
RETURN OF PRODUCTS – RIGHT OF WITHDRAWAL BY THE CUSTOMER WITHOUT JUSTIFICATION
A. The Customer has the right to withdraw from the purchase contract within a period of 14 calendar days from the delivery of the product and in fact when there are several products in the same order from the delivery of the last one and when there is an obligation to deliver products at regular intervals from the tradition of the first. Withdrawal is subject to the following conditions:
This withdrawal is without justification and without any charge and if the item has already been delivered, the Customer must return the product exactly in the condition in which it was received, with all of its accessories, the accompanying forms and its packaging in excellent condition. The return of the item is accepted, only if the buyer has first paid any amount incurred by the company for sending the item to him and the shipping costs for the return of the item.
The declaration of withdrawal is made in writing or electronically and the Company is obliged to send confirmation of receipt of the declaration of withdrawal as soon as it reaches it.
Following the declaration of withdrawal, the Company is obliged to return the price received within 14 days of receipt of the products at most.
Delivery shipping costs are not refunded if the Customer has chosen a delivery method other than the cheapest standard delivery method offered by the Company.
The refund to the Customer will be made by the same means by which the initial collection was made. Specifically, in the case of debiting via credit card as follows: in the event that the price has been paid to the Company by the Bank before the withdrawal and return of the item, the Company will be obliged to inform the Bank of the cancellation of the transaction and the bank will proceed with each act provided for on the basis of the contract drawn up with the Customer. The Company, following this information, bears no responsibility for the time and method of performing the offsetting, which is regulated by the aforementioned contract. . If the charge has been made once, the refund will be made once, while if the charge has been made in installments then the refund will also be made in installments. In the case of cash payment, if the Customer had chosen the option of "collection from the store", it will be done by returning his money to him from the store where he received the product. In case of payment by bank transfer, the refund will also be made by bank transfer to the same account of the Customer.
The Customer is responsible for indemnifying the Company if he made use other than that which is necessary to establish the nature, characteristics and operation of the goods in the period until the declaration of withdrawal. The determination of the nature, characteristics and function of the goods should be made based on the information provided on the outer packaging of each product, as well as the additional information provided by the Company and in any case without opening the packaging of the products and using the good. The Company is willing to inform the Customer of any question regarding the nature and operation of the products by providing additional information material by electronic or other means. In case of opening the packaging or use, their value is automatically reduced as the product is classified as used and the customer must compensate the company for the reduction in the value of the product. The reduction in value from opening the package and subsequently from the product being classified as used is examined on a case-by-case basis and determined by the Company. The Company is entitled to agree with the customer its compensation even with mutual netting.
In the event that the withdrawal concerns the provision of services, the Customer must pay an amount proportional to what was provided until the withdrawal declaration.
In the event that the products are returned damaged or incomplete, the Company has the right to request compensation from the Customer, the amount of which will be determined by the condition of the products and to proceed unilaterally and without others to a total or partial offset of its claim against the Customer.
B. There is no withdrawal in: a) supply of goods manufactured according to the specifications of the consumer or clearly personalized and b) supply of goods which can be altered (perishable) or expire soon (short-lived).
Order cancellation
The customer may, using any means of communication, cancel an order placed by any means of communication, so that it is not executed, provided that it has not already been executed (orders that are in “Pending” or “Processing” or “ Ongoing").
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